• 08/12/2017 Dan - Nutley, Uckfield

    Just a quick thank you for supplying some top grade wood - it burns beautifully.
    Also thanks to your delivery guy who was very professional and confirmed exactly where we wanted the wood dropped off and took the time to cover it and weight the plastic down. We couldn't get it stored and it tipped down the next day. Tonight we needed a fire on and the wood was bone dry.
    The waxlings work a treat too, so you have some very happy customers here.

  • 20/10/2017 Oliver - Pembury

    I've just placed an order on your website and wanted to say how good the site is.
    Very clear, easy to use, informative and intuitive.

  • 19/10/2017 Patrick - Tenterden

    All received today – thanks.
    I wish all deliveries went this smoothly – your delivery guy is a credit to your company.

  • 15/05/2017 Ralph - Tunbridge Wells

    Just a short note to thank you for your service today. The delivery and stacking of the logs by your young man was first class. According to my wife he is a most courteous and polite young man. A credit to your company.

  • 26/07/2017 Carole - Chatham

    Could you please pass on our sincere thanks to your delivery driver for unloading our logs almost to the bottom of our drive, it really makes unloading them for storage so much easier.

  • 21/12/2016 Peter - Maidstone

    Hi there - just had our first delivery from you and what a lovely driver/efficient process you have - helpfully dropped them under cover in the end of our garage.
    Service with a smile!
    Thank you

  • 01/12/2016 Nicola - Robertsbridge

    I have received my first ever delivery from you. I found you using Google. Just wanted to let you know how pleased I am with the service. The delivery guy arrived early in the given slot, found the house and did a great job in stacking the logs. Looking forward to some nice evenings in front of my woodburner.

  • 20/10/2016 Pat - Bexhill

    I would just like to say how pleased I was with the delivery today, on time, nice delivery driver, logs look great. Thank you.

  • 19/08/2016 Bill - Tunbridge Wells

    This is becoming a bit of an annual tradition.

    I order the logs.
    You deliver them.
    I write saying how well you have done!

    As before, the gentleman delivering the logs was helpful and friendly. I was not in when he started, but he had put the bags exactly where I had asked (on a note on the door). It was raining and he had covered the logs to keep them dry.
    Could not ask for more.

  • 25/01/2016 Carol - Weald

    Have always told friends with logs burners to buy from you, excellent customer service.

  • 16/09/2015 Yvonne - St. Leonards

    Just wanted to say a belated thankyou. This is the first time I've ordered from you and it was great. Lovely to have dry logs!!

  • 12/02/2015 Sally - Hadlow

    Good morning Bertie's Wood Fuel, we have just received delivery from you, thank you. I felt I should just drop you a quick line to say how charming and efficient your driver was. He even refused a cup of tea as said he would be too quick to drink it....and he was.
    Was shocked the logs were actually still warm, he explained they were fresh out the kilns. He was also promoting your company and telling me of the stacking service etc.
    Sorry I didn't ask his name but he's a credit to your company.
    Look forward to doing business with you again.
    From a happy customer

  • 02/02/2015 David - Hove

    Thank you for your excellent product and service.

  • 05/11/2014 Danielle - Lenham

    I just wanted to thank you for my delivery today. The logs look great. But the reason I wanted to get in touch was to say how great the delivery person was. As it was my first order, I was a bit concerned about where the logs would be left. So many companies are unhelpful when it comes to taking things onto your property and to where you want them. Your delivery person was so, so helpful, helping me with my temperamental garage door and moving stuff out the way so that the logs would fit in. He was great.
    Thanks - we’ll definitely be ordering from you again!

  • 04/08/2014 Gavin -

    Used over weekend - excellent quality on all, best I've ever used.

  • 22/07/2014 Bill - Tunbridge Wells

    Once again excellent service.
    Very good wood - delivered on the day that was promised and at the time that I was told to expect the delivery. {This shouldn't be a surprise - but it's nice when it happens!}
    Friendly, cheerful, helpful driver too.
    Thank you!

  • 22/02/2014 Pat - Dartford

    We had a first delivery of logs from your company on Friday. Thank you so much - the quality is far superior to that we have been buying from other sources. A great find!

  • 13/02/2014 Sharon - Cranbrook

    Hi there, thanks for the box of wood today. Looks great... I would like to order some more...